Publishers Group West
819 Bancroft Way
Berkeley, CA 94710
Phone: (510) 809-3700
Fax: (510) 809-3777
Customer Service
Phone: (800) 937-8200
Email: ips@ingramcontent.com
Returns
Returns must include a packing list with full title and ISBN for each shipment
Books purchased from IPS Distribution must be returned to:
c/o IPS Returns
191 Edwards Drive
Jackson, TN 38301
IPS returns sent to the Fort Wayne IBC Returns Center will be charged penalty reprocessing fees.
Ingram Book Company (IBC) Wholesale returns should now be sent to:
Ingram Returns Center
7311 Innovation Blvd
Fort Wayne, IN 46818-1371
IBC Wholesale returns sent to the IPS Distribution Returns Center will be rejected and returned, incurring a freight charge.
